Frequently Asked Questions
What is the difference between a Second-Hand and Refurbished phone?
Refurbished phone, is sent through a Technical Refurbish Centre. These phones go through 65 Point Quality Checks and comes with 12 Months Repair Warranty and 7 Days Replacement. Second-Hand Phone is simply a used phone and doesn’t come with any warranty or replacement.
How to avail warranty on my device?
Please contact us at firstname.lastname@example.org . You can also call us at +91-9821310522. We will repair your product or will provide a replacement or refund within 12 months of your receipt in case the product turns out to be defective within the warranty period.
What are available EMI payment options?
EMI options are available in Debit Card, Credit Card and Cardless mode. You can avail the 0% EMI offers from all leading banks.
Is there any device replacement policy?
- Easy replacement of device within 7 days of delivery. In case the phone you want is out of stock, you can choose to buy another one or claim a full refund. For a successful replacement, keep the device's original packaging, MRP tag, accessories , invoice and warranty card with it.
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